No-Refund Policy
1. All sales are final
Our bots are digital products, and access is given as soon as your membership is switched on. For this reason, every payment made to NexEdge Systems is final and is not refundable, in full or in part, including when:
- you change your mind or stop using the service;
- a bot does not make a profit, or makes a loss;
- your trading account is not approved or its approval is removed because the account does not meet our broker requirement;
- your access is cancelled because you broke our Terms of Service;
- a bot is changed or withdrawn, or the service stops operating (see Terms, section 14).
2. Try before you pay
The free trial gives you 10 days on a PU Prime demo account so you can see how the bots work before you decide on Premium. Please use it.
3. Launch offer
Until 31 December 2026, Premium Membership is offered with a 100% discount (₹0). No payment is taken, so no refund applies.
4. Payment errors
If you are charged twice for the same purchase, or charged because of a clear technical error on our side, email us within 7 days with the payment details. After checking, we will return the extra amount through the original payment method.
5. Agreement
By registering and by making any payment, you confirm that you have read and agree to this No-Refund Policy.